Haus & Kinder is India’s Premium, Modern Design-led Home Lifestyle brand, focused on confident and Independent Millennial Women, Adds style to our modern homes.

The brand offers flexible payment options, including cash on delivery (COD) and pre‑payments via credit/debit cards, mobile wallets and NetBanking. This flexibility lets customers choose their preferred method at checkout.

You can chat with our virtual assistant (and be transferred to a live agent during operating hours) Customer‑service phone support is available at 8291667888, Monday to Saturday from 10 a.m. to 6 p.m. Alternatively, email care@hausandkinder.com or connect via our social‑media channels

If an item doesn’t work for you, it must be unused, in the same condition as received and returned with original packaging and tags.Returns are valid within 7 days from delivery. Standard shipping charges apply for exchanged products. Some items (e.g., products bought during special promotions, most baby hygiene items and comforters) are not returnableTo initiate a return, use your order ID and registered email/phone through the return portal; partial returns are also allowed

Refunds are processed once the returned product passes a quality check. For prepaid orders, the refund goes back to the original payment method; for COD orders, a refund link is sent to you. Refunds usually take 7 business days after the product reaches their warehouse.To cancel an order before it ships, request cancellation within 8 hours of placing the order; refunds are issued within 7 daysIf the order has already shipped but hasn’t been delivered, contact the helpdesk at 8291667888, and you may refuse delivery; refunds will then be initiated within 3‑7 business days (shipping fees are not refunded)