Refund & Return Policy


Please note, we expect that If you have made a purchase at, you have read and are aware of the refund/ exchange policy stated below.

Refund & Returns: 

We allow refunds/ exchanges for 7 days from the date of the delivery.

  • For Initiating Return, kindly apply with your order id and register email id/ phone number on Return Requests.
  • For Returns:
    • A pick up will be organized by haus & kinder from the same address the product was delivered to.
    • Please hand over the product in its original condition preferably in the same box and envelop you received it in with all tags intact.
    • Refund will be initiated once we receive the product. Refunds will be processed through the same online mode within 10 working days.        
  • Order Cancellations are only accepted if the request is made within 12 hours of order placed.
  • In case of an exchange, kindly apply with your order id and register email id/ phone number on Exchange Requests and we will consider your request for an exchange depending on the issue.
  • Delivery charges for the exchanged product will apply as per our standard shipping policy.
  • Most items purchased from are returnable within the return window, except those that are sold in sale or any offer is applied and explicitly identified as not returnable are:

    Thankyou for Reading our Policy. For any clarification, Pls contact us on our Whatsapp or on our email: